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The Pathwell AI Health Navigation Program is a self-paced educational program designed to teach participants how to use artificial intelligence responsibly and effectively while navigating today’s healthcare system.

Through structured lessons, practical healthcare scenarios, knowledge assessments and applied learning, participants develop skills for understanding complex medical information, conducting more effective healthcare research, preparing for medical appointments, organizing health information, supporting patient advocacy and navigation, and recognizing the privacy, ethical and practical limitations of artificial intelligence.

The program is designed for patients, caregivers, patient advocates, patient navigators and healthcare professionals who want practical AI skills that can be applied to real-world healthcare situations.

Participants must complete the required coursework and assessments in sequence and successfully complete the final program requirements to earn the Pathwell credential and personalized certificate of completion.

Educational Use Notice: This program provides education and healthcare navigation training. It does not provide medical diagnosis, treatment recommendations or individualized medical advice. Artificial intelligence should support—not replace—qualified healthcare professionals and appropriate human judgment.

Course Content

MODULE 1 — What AI does, where it helps, and why every answer still needs your judgment
Lesson 1.1 — What Generative AI Actually Does
Lesson 1.2 — Why a Wrong Answer Can Still Sound Right
Lesson 1.3 — Giving AI a Job It Can Actually Do
Lesson 1.5 — Recognizing High-Risk AI Responses
MODULE 2 — Know what HIPAA does and doesn't cover before you type anything into an AI tool
Lesson 2.1 — Where HIPAA Applies — and Where It Doesn’t
Lesson 2.2 — PHI, Identifiers and De-Identification
Lesson 2.3 — Before You Use an AI Tool: Read the Privacy Terms
Lesson 2.5 — Caregiver, Proxy and Authorized Access 1 Quiz
MODULE 3 — One repeatable method for every health-related prompt you write
Lesson 3.1 — A Prompt Is a Set of Instructions
Lesson 3.2 — The Pathwell SAFE Method
Lesson 3.3 — S: Strip Identifying Information
Lesson 3.4 — A: Ask One Focused Question
Lesson 3.5 — F: Find and Verify the Source
Lesson 3.6 — E: Escalate Decisions and Put SAFE Into Practice 1 Quiz
MODULE 4 — Turn scattered documents, portals, and medication lists into one usable system
Lesson 4.1 — Build One Care Information System
Lesson 4.2 — Build and Maintain a Reliable Medication List
Lesson 4.3 — Timelines, Contacts and Running Questions
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