Education That Ends With Demonstrated Knowledge and Applied Competency
The Pathwell AI Health Navigation Program is designed to move beyond passive learning. Participants progress through structured education, assessments and applied navigation scenarios that evaluate knowledge, professional judgment and responsible use of artificial intelligence in healthcare navigation.
Successful learners have the opportunity to earn three progressive Pathwell credentials as they advance through the complete program.
Three Progressive Credentials. One Complete Program.
The 15-module Pathwell AI Health Navigation Program progresses from foundational navigation knowledge through healthcare privacy and responsible AI use to advanced application in realistic patient-navigation situations.
Pathwell Foundational Certificate in AI Health Navigation Essentials
This credential recognizes demonstrated foundational proficiency in responsible AI-assisted health navigation and the essential practices used to help patients and caregivers navigate healthcare information, systems and next steps.
- Introduction to AI in healthcare navigation
- HIPAA, privacy and data-security basics
- Patient portals and digital healthcare communication
- Organizing personal health information
- Finding and verifying reliable health information
- Navigating appointments, referrals and resources
- Professional scope and boundaries
- Communication with healthcare teams
- Patient and caregiver support
- Ethical and responsible use of AI tools
Pathwell HIPAA Certificate in Healthcare Privacy, Security & Responsible AI
This credential recognizes demonstrated proficiency in the core principles, rules and practical application of HIPAA for patient navigation, including the secure and responsible use of AI tools in healthcare settings.
- HIPAA rules, key definitions and covered entities
- Permitted uses and disclosures in navigation
- Minimum necessary and data minimization
- Privacy and security risk recognition
- De-identification and proper data handling
- Secure communication and storage practices
- Patient rights and access to information
- Breach awareness and response principles
- Safe and responsible use of AI tools with PHI
- Applying HIPAA principles to real-world navigation scenarios
Pathwell Advanced Certificate in AI-Assisted Patient Navigation
This credential recognizes successful completion of the advanced Pathwell professional training requirements and demonstrated applied competency in AI-assisted patient navigation.
- Advanced use of AI tools and effective, safe prompting
- Professional navigation and care coordination
- Privacy, HIPAA and data-security best practices
- Verification of medical, resource and coverage information
- Navigating complex clinical, financial and system issues
- Documentation, escalation and interprofessional communication
- Professional scope and ethical standards
- Patient and caregiver education and support
- AI for research, organization and preparation
- Real-world case application and problem solving
- Crisis awareness and appropriate escalation
- Leadership-level navigation skills for complex cases
More Than Course Attendance
Pathwell credentials are tied to defined educational requirements. Learners are expected to complete the required curriculum and demonstrate understanding through the assessments and applied activities associated with each stage of the program.
Structured Learning
Learners complete a sequenced curriculum that builds from foundational concepts to privacy, security, responsible AI use and advanced patient-navigation application.
Demonstrated Knowledge
Knowledge is evaluated through required assessments and competency-based questions rather than course access or attendance alone.
Applied Judgment
Advanced learners apply navigation principles to realistic situations involving competing priorities, privacy, professional boundaries, verification, escalation and decision ownership.
A 15-Module Learning and Assessment Pathway
The Pathwell AI Health Navigation Program combines instruction, assessment and applied practice. Credential requirements become progressively more advanced as the learner moves through the program.
Knowledge & Competency Assessment
Learners complete required assessments throughout the curriculum, including the Foundation Final Exam, HIPAA Competency Assessment and Advanced Competency Assessment at the applicable stages of the program.
Applied Practicum
Module 15 includes five applied practicum cases that require learners to work through realistic navigation situations and apply professional scope, prioritization, verification, privacy, escalation, documentation and responsible AI principles.
Core Areas of Proficiency
Responsible AI Use
Understanding the appropriate supporting role of generative AI, recognizing its limitations and maintaining human responsibility for verification, professional judgment and appropriate escalation.
Privacy, HIPAA & Information Protection
Applying privacy, security, minimum-necessary, authorization and responsible data-handling principles when working with patient information and digital tools.
Verification & Escalation
Recognizing when information requires verification through authoritative sources and when questions or concerns must be escalated to qualified clinical, pharmacy, privacy, compliance, insurance or other appropriate professionals.
Navigation & Care Coordination
Organizing healthcare information, appointments, referrals, resources, administrative requirements, responsibilities, deadlines and follow-up while maintaining appropriate professional boundaries.
Patient & Caregiver Communication
Supporting understandable communication, health literacy, teach-back, patient autonomy and appropriate caregiver involvement without replacing qualified decision-makers.
Applied Professional Judgment
Prioritizing complex navigation needs, recognizing safety concerns, identifying decision ownership and coordinating appropriate next steps in realistic patient-navigation situations.
What a Pathwell Credential Does and Does Not Mean
Pathwell uses credential language carefully. Each certificate documents successful completion of defined Pathwell educational and competency requirements.
What It Represents
A Pathwell credential documents that the learner completed the applicable Pathwell curriculum and demonstrated the knowledge or applied competency identified for that credential.
What It Does Not Represent
A Pathwell credential is not a healthcare license, professional license, government certification or third-party board certification. It does not independently authorize a learner to diagnose, prescribe, make treatment decisions or perform activities outside the learner's professional role, organizational permissions or applicable law.
HIPAA Credential Clarification: The Pathwell HIPAA Certificate documents completion of Pathwell's healthcare privacy, security and responsible AI training requirements. It does not certify that an individual, organization, technology product or AI platform is universally "HIPAA compliant." Compliance depends on the specific role, organization, technology, safeguards, agreements, policies and circumstances involved.
Education Built Around Demonstrated Completion
Organizations may use applicable Pathwell education and credentials as part of their own internal training, onboarding or readiness requirements for employees, contractors or volunteers.
The organization remains responsible for defining each individual's role, supervision, permissions and responsibilities, along with any additional education, credentialing, licensing or compliance requirements that apply to that role.
Pathwell Credentials Should Mean Something
Pathwell's credentialing approach emphasizes clear learning objectives, meaningful assessment, documented completion, applied competency where appropriate and accurate descriptions of what each credential represents.
Clear Standards
Learners should understand what must be completed, what competencies are being evaluated and what passing requirements apply.
Accurate Language
Pathwell credentials are described according to the education and demonstrated proficiency they actually represent, without implying licensure or authority the credential does not provide.
Relevant Education
Pathwell education is built around practical healthcare navigation challenges, responsible technology use and real-world application rather than credentials created for appearance alone.
Pathwell AI Health Navigation Program
Complete the 15-module Pathwell program and progress through foundational AI health navigation, healthcare privacy and responsible AI, and advanced applied patient-navigation competency.
Introductory Tuition: $99